We carry out our business from our retail stores and we respect your privacy and are committed to take reasonable precautions to protect your information and comply with our obligations related to privacy.
Collection of Information
We collect the details provided by you on registration (if any) together with information we learn about you from your use of our service and your visits to the Platform. We may collect the following personally identifiable information about you when you are transacting on the Platform:
First and last name;
Contact details including mobile phone numbers;
Demographic profile (such as your age, gender, date of birth, date of anniversary, date of spouse birthday and address); and
Your opinion on services, products, features, etc. on our Platform.
We also collect certain data as you access and use our services on the Platform which include the following:
Type of web browser you are using;
We may also collect information about:
The pages you visit/access;
The links you click on our Platform;
The number of times you access the page; and
Things you view, add to bag, add to wish list.
If you make a purchase, we collect sensitive personal data in connection with the purchase. This data includes your payment data, such as your credit or debit card number and other card information or bank/ account details, and other account and authentication information, as well as billing, shipping, and contact details.
We may collect additional information in connection with your participation in any schemes, promotions or contests offered by us and information you provide when giving us feedback or completing profile forms. We may also monitor customer traffic patterns and Platform use, which enable us to improve the service we provide to customers.
Use of Information
Cookies and similar technologies
Disclosure of Personal Information
We may share your personal information (on a need-to-know basis) with third parties that provide services on our behalf and/or generally in connection with our Platform offerings, such as website hosting, email services, marketing, fulfilling customer orders, transaction processing, data analytics, providing customer service, and conducting customer research and satisfaction surveys. These service providers are obligated to protect your data under law. We may also disclose personal information such as name, email, mobile phone number, device information, location, network carrier, etc. available to certain third-party service providers, on a need-to-know basis. This information is shared with the third-party service providers so that we can (a) personalize the Platform for you and (b) perform behavioural analytics. We reserve the right to disclose your personal identifiable information as required by law and/or when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, legal process or a court order served on us. We do not sell, share or distribute any personal information with third parties for their own marketing or advertising purposes without your prior express consent.
Link to other websites
You have the right to access or correct the personal information that we collect. You are also entitled to restrict or object, at any time, to the further processing of your personal information.
If you believe that any information we are holding on you is incorrect or incomplete, you may write to us at the above-mentioned email address. We will promptly correct any information which is incorrect in our records.
Our Platform has in place security measures and standards (as required under applicable law) to protect the loss, misuse, and alteration of the information under our control. Whenever you access your registered account on the Platform or process a transaction on our Platform, we offer the use of a secure server. Please beware that, despite our best efforts, no security system is impenetrable.